FAQ
subscription
There is no notice period: you can cancel your subscription at any time.
How does it work?
- Monthly subscription: you pay per month and your subscription renews automatically every month.
- Annual subscription: you pay per year and your subscription renews automatically every year.
What happens when I cancel?
Your subscription will no longer renew. You can keep using Yoursportplanner until the end of the period you have already paid for. Payments already made are not refunded.
How do I cancel?
- Go to My Profile > Subscriptions in the menu and click Manage subscription & payment. You can cancel your subscription there.
- Did you subscribe in the app through the App Store or Google Play? Then cancel through the subscription settings on your phone.
- Do you pay afterwards by invoice? Please contact us and we will arrange it for you.
Need help? Feel free to contact us.
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